Service offerings - Storage
Software Services for Tivoli provides technical consulting services for Tivoli Software products that make it easy to design, build, test and deploy a solution to manage your Business infrastructure.
We are dedicated to the success of your technology management solution. With a focus on technical consulting for the Tivoli software products, we provide you with deep technical product skills, solution architecture, knowledge transfer, and quality assurance.
By engaging our team, you not only have access to some of the deepest product consulting and training skills in the world, you also have a team dedicated to ensuring your success in managing your e-Business infrastructure.
IBM Tivoli QuickStart Services for Storage Manager
This IBM QuickStart Services for Tivoli Storage Manager offering focuses on rapid deployment of Tivoli Storage Manager, including: pilot system design and review, system compatibility verification, installation in a pilot environment, knowledge transfer, and documentation. This service offering can enable customers to more quickly achieve their storage management objectives and realize a more rapid time to value on their software.
IBM QuickStart Services for the Tivoli Storage Manager component of TotalStorage DR550
This service offering helps deploy IBM Tivoli Storage Manager component of TotalStorage DR550 by providing verification of that the installation prerequisites are completed, configuration of the IBM Tivoli Storage Manager server, configuration of the client and the TotalStorage DR550 component, a review of daily processing, creating and automating backup jobs, associating clients with backup jobs and a review of output from backup process.
IBM QuickStart Services for TotalStorage Productivity Center for Data
This IBM QuickStart Services for TotalStorage Productivity Center for Data offering can enable you to more quickly achieve your storage management objectives and realize rapid time to value by launching your project in a test environment, gain skills from best practices and move to next phase of deployment. This service offering will define the architecture for the pilot environment, installation of the product deploying in a test environment, configuration of the product and reporting, demonstration of features by running packaged reports and exporting data to start utilizing the product as a storage asset management solution. The customer will receive basic skills transfer for their IT technical staff.
IBM QuickStart Services for TotalStorage Productivity Center for Disk
This IBM QuickStart Services for TotalStorage Productivity Center for Disk offering helps you to quickly launch your project test environment and gain skills to realize rapid time to value. We use best practices to help achieve your storage management objectives and move to next phase of deployment. This offering provides a planning session, implementation and installation of the product deploying up to 4 servers in a test environment, configuration and verification testing, project management, basic skills instruction for up to 3 customer designated technical professionals and a complete installation record.
IBM QuickStart Services for TotalStorage Productivity Center for Fabric
This IBM QuickStart Services for TotalStorage Productivity Center for Fabric offering prepares you for the successful implementation and can enable you to more quickly achieve your storage management objectives and realize rapid time to value by launching your project in a test environment. We will assess your SAN and define the architecture environment, produce a SAN topology map, create an IBM TotalStorage Productivity Center for Fabric test environment, configure test environment switches with Out band Agents and one In band Agent on test environment storage host so that you can start utilizing product as SAN monitoring and management solution. As a result of this service offering, you will gain experience and skills in installation, configuration and operation of the product.
Storage training offerings
- FREE Differences Web Based Training and Web Seminars
- IBM Tivoli Implementation Foundations Skills Web Based Training
- In Depth Lab Based Classroom Training
NEW Storage Management Courses from IBM Tivoli Education
Accelerate your learning of IBM Tivoli Storage Management by enrolling in these new courses from Tivoli Education.
IBM Storage Manager 5.5
IBM Tivoli Storage Manager 5.5 Advanced Administration, Tuning and Troubleshooting
This five-day course is designed to provide in-depth administration training with IBM Tivoli Storage Manager 5.5 Extended Edition, at a skill level that is beyond the Implementation and Administrator Part One course. Through the use of reporting tools, administrators will be able to control their TSM environment, and determine which actions to take. These tasks will vary according to the action we are trying to accomplish. The classroom setup for this training includes installing and configuring multiple servers, server-to-server and virtual volumes. The students will participate in group problem determine exercises, and be presented with options for a tapeless backup, optimal data management, and tuning the backup-archive client and the TSM 5.5 server for optimal performance.
IBM Tivoli Storage Manager 5.5 Advanced Administration, Tuning and Troubleshooting (AIX)
This five-day course is designed to provide in-depth administration training with IBM Tivoli Storage Manager 5.5 Extended Edition, at a skill level that is beyond the Implementation and Administrator Part One course. Through the use of reporting tools, administrators will be able to control their TSM environment, and determine which actions to take. These tasks will vary according to the action we are trying to accomplish. The classroom setup for this training includes installing and configuring multiple servers, server-to-server and virtual volumes. The students will participate in group problem determine exercises, and be presented with options for a tapeless backup, optimal data management, and tuning the backup-archive client and the TSM 5.5 server for optimal performance.
IBM Tivoli Storage Manager 5.5 Implementation and Administration
This is the first of two 5-day instructor-led courses for implementing and administering Tivoli Storage Manager. This course provides hands-on practice in implementing and administering a data management strategy with IBM Tivoli Storage Manager 5.5. The course begins with installing the IBM Tivoli Storage Manager 5.5 server and backup-archive client, and the Integrated Solution Console Administration Center. Students create and configure hierarchies of storage pools and define policies to manage the flow of data from disk to disk or tape media.
The back up and restore of client data, as well as performing long-term and offsite data management through archiving and retrieving of client data, is discussed and practiced. Finally, students will protect their IBM Tivoli Storage Manager server by automating the backup and restore of the IBM Tivoli Storage Manager databases and storage pools from offsite data storage pools.
The Student Exercises are available for Windows 2003, Linux, and AIX. The lecture material covers all supported Intel and UNIX platforms.
This course should be followed by IBM Tivoli Storage Manager 5.5 Advanced Administration, Performance Tuning and Problem Determination.
IBM Tivoli Storage Manager 5.5 Implementation and Administration (AIX)
This is the first of two 5-day instructor-led courses for implementing and administering Tivoli Storage Manager. This course provides hands-on practice in implementing and administering a data management strategy with IBM Tivoli Storage Manager 5.5. The course begins with installing the IBM Tivoli Storage Manager 5.5 server and backup-archive client, and the Integrated Solution Console Administration Center. Students create and configure hierarchies of storage pools and define policies to manage the flow of data from disk to disk or tape media.
The back up and restore of client data, as well as performing long-term and offsite data management through archiving and retrieving of client data, is discussed and practiced. Finally, students will protect their IBM Tivoli Storage Manager server by automating the backup and restore of the IBM Tivoli Storage Manager databases and storage pools from offsite data storage pools.
The Student Exercises are available for AIX. The lecture material covers all UNIX platforms.
This course should be followed by IBM Tivoli Storage Manager 5.5 Advanced Administration, Performance Tuning and Problem Determination (AIX).
IBM Tivoli Storage Manager 5.5 Implementation and Administration (Linux)
This is the first of two 5-day instructor-led courses for implementing and administering Tivoli Storage Manager. This course provides hands-on practice in implementing and administering a data management strategy with IBM Tivoli Storage Manager 5.5. The course begins with installing the IBM Tivoli Storage Manager 5.5 server and backup-archive client, and the Integrated Solution Console Administration Center. Students create and configure hierarchies of storage pools and define policies to manage the flow of data from disk to disk or tape media.
The back up and restore of client data, as well as performing long-term and offsite data management through archiving and retrieving of client data, is discussed and practiced. Finally, students will protect their IBM Tivoli Storage Manager server by automating the backup and restore of the IBM Tivoli Storage Manager databases and storage pools from offsite data storage pools.
The Student Exercises are available for Windows 2003, Linux, and AIX. The lecture material covers all supported Intel and UNIX platforms.
This course should be followed by IBM Tivoli Storage Manager 5.5 Advanced Administration, Performance Tuning and Problem Determination.
IBM Tivoli Storage Manager 5.5 Operations
In this instructor-led training course, you will learn to perform the day-to-day functions and tasks that are required for operating and maintaining IBM Tivoli Storage Manager 5.5. These tasks include managing storage pool volumes, preparing removable media, creating reports, monitoring TSM events, and protecting the TSM database, recovery log, and client data. You will learn how to create automated schedules that can be customized to maintain your organization’s Tivoli Storage Manager environment. This course is delivered through lectures and lab exercises.
IBM Tivoli Storage Manager Extended Edition 5.5 Disaster Recovery
With the ever increasing reliance on business-critical data, companies are taking steps to not only back up their data, but to ensure it's recoverability in the event of disaster. This three-day course on Disaster Recovery Manager (DRM), a feature of IBM Tivoli Storage Manager Extended Edition, will teach TSM admnistrators how to create and use the Disaster Recovery Plan file to help them recover their TSM server and their client data after a disaster or outage. The hands-on labs include exercises on how to back up the necessary server files, the TSM database, and storage pools for off-site storage. Students will then create a customized Disaster Recovery Plan file which they will then use as they restore their IBM Tivoli Storage Manager server and client data, at the client level and at the storage pool level. Students will also use server-to-server communications to back up the Disaster Recovery Plan file to remote virtual volumes for off-site electronic vaulting and learn the essentials of Disaster Recovery media management. Lecture will also cover the possibilities available for Bare Machine Recovery.
IBM Tivoli Storage Resource Manager 1.3 Implementation
The purpose of this 2 day hands on, instructor-led training is to show and explain how the features and functions of IBM Tivoli Storage Resource Manager can be used to administer and manage an organization’s storage resources and help meet its Storage Resource Management needs. Through lecture and hands-on exercises, the participants will install and configure the Storage Resource Manager server and agent, navigate through IBM Tivoli Storage Resource Manager's interface, and monitor, evaluate, and report on the managed storage resources. The skills learned in this course apply to all IBM Tivoli Storage Resource Manager agent and server platforms.
IBM TotalStorage Productivity Center 3.3 Administration and Operation
IBM TotalStorage Productivity Center is a comprehensive solution for managing storage capacity, availability, events, performance, and assets in an enterprise environment. Automated user-defined policies can detect potential problems and make adjustments based on user criteria. IBM TotalStorage Productivity Center is a key component in the information life cycle management solution.
This course comprises over 50 percent hands-on lab exercises that reinforce the instructor-based lectures. Instructor lecture and demonstrations focus on daily administration and operation, report generation and analysis, and policy management. Students are assigned a unique server to administer IBM TotalStorage Productivity Center 3.3 in a Windows 2003 environment. Practice administering the entire suite of products including Fabric Manager, Disk Manager, and Data Manager and learn to integrate those components into your storage solution.
IBM TotalStorage Productivity Center 3.3 Administration and Operation
The IBM TotalStorage Productivity Center (TPC) is an open storage infrastructure management solution designed to help reduce the effort of managing complex storage infrastructures, to help improve storage capacity utilization, and to help improve administrative efficiency. It is designed to enable an agile storage infrastructure that can respond to on demand storage needs.
Discuss installation, configuration, and the administration of the TPC suite. Students are grouped in teams to perform hands-on labs to install, configure, and administer the IBM TotalStorage Productivity Center suite with a focus on the related hardware including the SAN Volume Controller. Student teams prepare for installation in their own environment and perform hands-on labs to experience some features of the suite.
This course includes the following components of the suite:
- TPC for Disk (formerly known as Multiple Device Manager)
- TPC for Data (formerly known as Tivoli Storage Resource Manager)
- TPC for Fabric (formerly known as Tivoli SAN Manager)
Note: this course has replaced IBM TotalStorage Productivity Center Workshop (SN855) (4.5 days)
If you are interested in administering the IBM TotalStorage Productivity Center in your storage solution including generation and interpretation of the reports, you may be interested in attending IBM TotalStorage Productivity Center 3.1 (TS100) (5 days).
IBM TotalStorage Productivity Center Workshop
The IBM TotalStorage Productivity Center (TPC) is an open storage infrastructure management solution designed to help reduce the effort of managing complex storage infrastructures, to help improve storage capacity utilization, and to help improve administrative efficiency. It is designed to enable an agile storage infrastructure that can respond to on demand storage needs.
Discuss installation, configuration, and the administration of the TPC suite. Students are grouped in teams to perform hands-on labs to install, configure, and administer the IBM TotalStorage Productivity Center suite with a focus on the related hardware including the SAN Volume Controller. Student teams prepare for installation in their own environment and perform hands-on labs to experience some features of the suite.
This course includes the following components of the suite:
- TPC for Disk (formerly known as Multiple Device Manager)
- TPC for Data (formerly known as Tivoli Storage Resource Manager)
- TPC for Fabric (formerly known as Tivoli SAN Manager)
SAN Volume Controller Planning & Implementation
(2.5 days Classroom) Leverage networked storage connectivity by integrating a layer of intelligence - the SAN Volume Controller (SVC) or the SAN Integration Server (SIS) - to facilitate storage application data access independence from storage management functions and requirements. Focus on planning and implementation tasks associated with integrating the SVC into the storage area network. Centralize storage provisioning to host servers from common storage pools. Facilitate the coexistence and migration of data from non-virtualized to the virtualized environment. Utilize network-level storage subsystem indepent data replication services to satisfy backup and disaster recovery requirement.
Contact information
Contact us for more information about this offering.
Tivoli Associates provides Implementation, on-site IBM Authorized Education and training [1], ITSM Health Checks, Assessments and Discovery, storage and system setup and upgrading. In addition they also provide pre-sales support and business partner training for all IBM Tivoli Storage products.
In addition to IBM Tivoli Storage Services, Tivoli Associates is also the North American supplier and support organization for TSMManager a third party software complementary product for monitoring and reporting on ITSM.
[1] IBM courses are listed on the IBM education website where Tivoli Associates is listed as a provider.
