We are an independently owned and operated company with corporate offices in Honolulu, HI and field offices in California, Florida, New England, Montreal, Canada and Denmark. We are focused on providing excellence in technical and consultancy IT services. We specialize in business critical systems. Our services are provided by proven technical experts who have not only been certified by IBM, VMware, Cisco, but also by many other critical vendors, and have relevant industry experience. They in turn are supported by our Technical and Project Managers who provide assistance and guidance as required.
Our core focus is in assisting organizations in the complete process of ensuring and protecting the integrity of their information systems and the confidentiality of their data. With an average of 20 years of professional experience, our Consultants are recognized as the best in the business when it comes to Storage Backup and Disaster Recovery processes. Our experts can perform comprehensive Storage and Security Audits or Perform Health Checks making specific recommendations on the configuration of your storage and Tivoli Storage Manager (TSM) Data protection subsystem. We also specialize in technical training for TSM System Administrators, Operators, Systems Programmers and Auditors.
Another main focus area for us is in providing comprehensive TSM software training, migration services, implementations, Health Checks and Assessments. IBM is utilizing our extensive experience for their Subject Matter Experts on TSM to write and develop Tivoli Storage Certification exams, training documentation, code development and quality assurance testing before product launches.
We are considered by many of our clients as part of their team, and our best-practice advice and guidance is highly valued by their senior management. We have a can-do attitude.
We are contracted by IBM to provide technical support, development, Critical Customer Situation Support, and field services for IBM Tivoli Storage Manager Software. Our company provides TSMManager software that enhances customers' TSM usage and experience.
Tivoli Associates, Inc. is the leading expert resource for IBM on Tivoli Storage Manager worldwide. IBM has granted Tivoli Associates a direct Tier One relationship to provide services, support and development on Tivoli Storage Manager.
Tivoli Associates was founded by Ross Battaglia and Andrew Hall in 1999 to continue development, support and services of TSM after IBM purchased Tivoli Systems. In 2003 due to growth and extended business requirements with IBM and the IBM Customers, Tivoli Associates began development of their own Proprietary Software and moved from IBM-only software and began working with independent software corporations. Our main purpose is to continue development and enhance the Storage and backup/recovery products.
Tivoli Associates, Inc. is the world’s largest provider of IBM Tivoli Storage Manager Only services; Tivoli Associates has 15 Certified Tivoli Subject Matter Experts across the country, as well as IBM Certified Advanced Deployment professionals and IBM Hardware Certified.

